Job Category: FONT DESK
Job Location: jawalekhel
REQUIREMENT :
- 1 year of experience at a healthcare facility in a medical receptionist role (preferred).
- Good spoken English.
- Meticulous attention to detail with the ability to multi-task.
- Strong organizational, administrative, and planning skills.
- Ability to work under pressure and react effectively to emergency situations
RESPONSIBILITIES :
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Communicate medical results to patients under clinical supervision.
- Maintaining a clean and tidy front desk reception area, refreshment station and desk.
